Assistant Customer Service Manager – Hospitality / Travel
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Salary Negotiable
Location Hong Kong
FULL_TIMEConsultant Jenny Chan
JobRef 1239440/001
Date posted 24 April 2023
hong-kong secretarial-business-support/general-administration 2023-04-24 2023-06-23 call-centre-and-customer-service Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
A well-known travel group is looking for an Assistant Customer Service Manager with good communications and administration operations management to join their team. If you are a candidate with relevant experience and hoping to join a sizeable and dynamic organization then this is an excellent role for you!
Job Descriptions:
- Handle customers’ enquiries and complaints through different channels with professional manner
- Maintain effective communications with internal teams and vendors to ensure business operations
- Provide administrative support as applications forms filing to ensure smooth operations
- Coordinate of business meetings and conferences, but not limited to agenda preparation and minutes taking
- Prepare regular performance reports and forecast analysis for management review
- Assist in ad hoc duties as assigned
Job Requirements:
- Bachelor Degree in Business Administration or any related discipline
- Minimum 6 years relevant experience in administrative or client relationship management
- Strong organizational and time management skill, and attention to details
- Excellent integrity and able to keep confidentiality in highest priority manner
- Excellent communication skill in both spoken and written English and Chinese
Job Offers:
- Guarantee double pay bonus
- Medical insurance
- Dental insurance
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