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Let our industry specialists listen to your aspirations and present your story to the organisations in Hong Kong that fit you the best as we collaborate to write the next chapter of your successful career.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients in Hong Kong meet their needs.
Read moreRecruitment outsourcing
Talent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment in 1997, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Hong Kong
Learn moreTruly global and proudly local. Speak to us today on your recruitment, outsourcing and advisory needs.
Get in touchOffices
Our locations
Your day-to-day responsibilities will involve making phone calls to delinquent accounts, understanding the financial difficulties faced by customers, and negotiating suitable repayment arrangements.
Keywords: Collection, Officer, Customer Service, Negotiation, Risk Control
This role offers an exciting opportunity to utilise your negotiation skills and understanding of customer financial difficulties in a supportive and inclusive environment. The successful candidate will be responsible for performing phone dunning on delinquent accounts, resolving customer enquiries and complaints, and ensuring compliance with bank and regulatory requirements.
What you'll do:
What you bring:
About the job
Contract Type: FULL_TIME
Specialism: Sales
Focus: Sales Management & Operations
Industry: Call Centre and Customer Service
Salary: Negotiable
Workplace Type: On-site
Experience Level: Entry Level
Location: Hong Kong
FULL_TIMEJob Reference: ERVKQI-308178DE
Date posted: 21 October 2024
Consultant: Tim Weng
hong-kong sales/sales-management-and-operations 2024-10-21 2024-12-20 call-centre-and-customer-service Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.