Customer Service Manager - Native Mandarin Speaking
Location Hong KongFULL_TIME
Consultant Yoyo Koo
Date posted 26 August 2022hong-kong sales/account-management 2022-08-26 2022-10-25 call-centre-and-customer-service Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A world-leading property company with over 50 years of history is now expanding their Customer Service Team. If you are a candidate who is passionate in VIP servicing, this will be a great opportunity for you !
- Supervise and Manage the daily operation of the Customer Service Team
- Handle incoming enquiries in a timely manner
- Establish and maintain s strong relationship with VIPs to retain their loyalty
- Perform up-selling activities
- Assist in ad hoc duties as assigned
- 3+ years VIP service or customer service experience
- Candidate with less experience will consideration as Assistant Manager
- Experience in property, shopping mall or VIP lounge will be an advantage
- Strong communication and interpersonal skills
- Native in Mandarin
- Good Command in English
- Leadership exposure
- Outstanding salary package
- Medical allowances
- Performance bonus
- Career Progression
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