Field Service Engineer - Medical Device
Salary HKD25,000 - HKD30,000 per month
Location Hong Kong
FULL_TIMEConsultant Radeon Choy
JobRef 1237310/001
Date posted 12 April 2023
hong-kong procurement-supply-chain/service-repair 2023-04-12 2023-06-11 science-and-research Hong Kong HK HKD 25000 30000 30000 MONTH Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueOur client is a top medical device manufacturer and they are seeking for a new field service engineer to support their business.
Responsibilities:
• Maintain customer satisfaction and customer relationship
• Pre site-visit for verification and preparation of drawing to support the equipment installation and other possible issues
• Responding to service calls, service dispatch for scheduled and unscheduled maintenance service request
• Perform remote and on-site support as required to ensure equipment meets performance specifications
• Perform Operation Training and Maintenance Training to customers
• Provide regular and active checking and support to existing customers
• Provide regular feedback to company to improve equipment performance and stability
• Work closely with contractors and provide quality service to customers
• Follow up on Service process and handle parts
Requirements:
• Bachelor degree of Electrical Engineering or Bio-medical engineering or equivalent in Radiology of university graduate
• Good presentation, communication and people skill
• Ability to identify customer's need and solve problem
• Repair skills for equipment such as imaging products
• Excellent in English, Cantonese & Mandarin
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