Quality Director - Apparel

This is an exceptional opportunity for you to make a significant impact by shaping quality standards, nurturing teams, and building trusted relationships with customers. You will be empowered to drive positive change through strategic thinking balanced with operational effectiveness, all while enjoying generous support for your professional growth.

What you'll do:

• Oversee all quality control activities for knits, woven, denim, and sweater products throughout South China and Southeast Asia, ensuring consistent adherence to customer requirements.
• Balance strategic planning with hands-on operational effectiveness to deliver outstanding results across multiple product lines and regions.
• Provide comprehensive training, supervision, and support to field teams so that customer quality expectations are fully understood and met at every stage of production.
• Set clear key performance indicators (KPIs) for vendor quality control performance, generating detailed reports for both internal review and external action.
• Direct factory evaluations for both current suppliers and potential new partners to ensure compliance with rigorous quality standards.
• Foster a culture of 'right first time' by promoting best practices and continuous improvement throughout the organisation.
• Build trust and credibility with customers through transparent communication and dependable service delivery.
• Coach staff at all levels to upgrade their skills and perform at higher standards through targeted training initiatives.
• Lead investigations into customer distribution centre or store rejects, coordinating cross-functional teams to identify root causes and implement effective solutions.
• Collaborate closely with merchandising teams to influence sourcing strategies based on quality insights and market trends.
• Monitor quality control expenses carefully while creating a lean, efficient team structure that supports organisational goals.
• Support various quality project initiatives designed to enhance processes and align with evolving customer needs.
• Review quality manuals regularly to ensure alignment with customer requirements and industry best practices.

What you bring:

• Diploma or above in Fashion, Textiles or related disciplines is required for this position as it provides essential technical knowledge relevant to the role.
• At least ten years of relevant working experience in apparel production or quality control management is necessary to demonstrate your depth of expertise.
• A minimum of eight years at managerial level is expected so you can effectively guide teams and departments towards shared goals.
• Proven track record managing both woven and knit garment items ensures you understand the unique challenges associated with each category.
• Experience in similar positions or comparable leadership roles for US retailers or trading companies highlights your ability to meet international standards.
• Comprehensive knowledge of factory safety protocols as well as apparel safety requirements for US and EU markets is vital for compliance purposes.
• Sound understanding of technical patterns and garment construction enables you to assess product integrity accurately.
• Excellent interpersonal skills including problem solving abilities are needed when dealing with customers or factories under pressure.
• Ability to communicate fluently in English, Mandarin, and Cantonese allows you to connect effectively across diverse teams and stakeholders.
• Being independent yet well-organised ensures you can manage multiple priorities efficiently while presenting yourself professionally.