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Assistant Manager, Aftersales Engineering (Machinery)

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Our client is a MNC machinery manufacturer. They are hiring an Aftersales Services Manager with relevant engineering/ technical background to provide product/ technical training & troubleshooting.

Responsibilities:

  • Take charge of leading and managing a team of technical service engineers responsible for the day-to-day operation, maintenance, and repair of products
  • Generate and offer effective technical solutions to address customer concerns
  • Foster cross-functional collaboration with sales, technical, and production departments to ensure smooth and efficient service delivery
  • Monitor and analyze key performance metrics to identify areas for improvement and enhance the delivery of services

Requirements:

  • Degree in Industrial Engineering or relevant disciplines
  • 5 years' experience in aftersales engineering (machinery maintenance) in the manufacturing sector
  • Engineering/ technical background is a plus
  • Good command of English & Mandarin
  • Apprenticeship provided
  • Station in Shenzhen & frequent travelling entitled

Contract Type: FULL_TIME

Specialism: Procurement & Supply Chain

Focus: Quality Assurance

Industry: Manufacturing and Production

Salary: HKD35,000 - HKD40,000 per month

Workplace Type: On-site

Experience Level: Associate

Location: Central and Western District

Job Reference: 49OVP1-B9A2B8B3

Date posted: 22 May 2024

Consultant: Nick Lee

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