Business Development Manager - Contract Logistics, 3PL

An exciting opportunity has arisen for a Business Development Manager specialising in contract logistics and warehouse solutions within a leading global logistics provider. This role is perfect for you if you are passionate about shaping the future of supply chain services, enjoy collaborating with diverse teams, and thrive on delivering exceptional value to clients.

What you'll do:

• Identify new business opportunities within the contract logistics and warehouse solutions sector by conducting thorough market research and leveraging industry insights.
• Develop comprehensive and competitive logistics solution kits tailored for both existing clients and new business prospects, ensuring cost-effectiveness and operational efficiency.
• Collaborate closely with supply chain partners to design and execute end-to-end logistics solutions that consistently meet or exceed customer expectations.
• Monitor service standards diligently by tracking key performance indicators such as lead times, complaint resolution rates, and escalation handling, ensuring continuous improvement across all responsible areas.
• Work hand-in-hand with operations teams to drive excellence in service delivery through regular feedback sessions, process optimisation initiatives, and shared best practices.
• Build and nurture long-term relationships with clients, stakeholders, and internal teams by providing responsive support, clear communication, and proactive problem-solving.
• Prepare detailed presentations and reports for senior management that highlight business development progress, market trends, and strategic recommendations.
• Participate actively in cross-functional projects aimed at enhancing overall service offerings, including technology adoption, process automation, or new product launches.
• Ensure compliance with company policies as well as relevant industry regulations when implementing new business strategies or engaging with external partners.
• Undertake any ad hoc duties assigned by management to support broader organisational goals or respond to emerging business needs.

What you bring:

• A degree in Logistics Management, Transportation, Business Management or related disciplines provides you with the foundational knowledge required for this role.
• At least eight years’ relevant experience in third-party logistics (3PL), record management services, local logistics services or government tender environments ensures you bring deep industry insight.
• Demonstrated core competencies such as business acumen enable you to identify commercial opportunities while balancing operational considerations effectively.
• Proven relationship-building skills allow you to foster trust-based connections with clients, partners, and colleagues alike.
• Strong analytical abilities empower you to assess complex scenarios quickly and recommend data-driven solutions that align with organisational objectives.
• Project management experience equips you to oversee multiple initiatives simultaneously while maintaining attention to detail throughout each phase.
• A customer-focused mindset ensures that every solution you develop prioritises client satisfaction above all else.
• Excellent presentation skills enable you to communicate ideas clearly during meetings or pitches to senior stakeholders.
• Outstanding written and spoken English as well as Chinese (including Mandarin) allows you to operate confidently in multicultural settings.