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Customer Service Team Lead (Logistics, Warehouse/DC)

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An MNC 3PL service provider is hiring a Customer Service Team Lead in leading their operation customer service function.

Responsibilities:

  • Perform daily tasks related to order processing, including generating order lists, packing lists, and invoices
  • Maintain accurate inventory and system records
  • Communicate effectively with key accounts, front liners, and vendors to address inquiries and ensure smooth delivery and transportation arrangements
  • Reconcile warehouse records with purchase and sales orders or shipment records for inbound and outbound transactions
  • Generate reports according to customer requirements

Requirements:

  • Degree in Supply Chain Management or related disciplines
  • 3 years' experience in 3PL logistics operations, preferably warehousing/DC relevant operations
  • Candidates from courier, forwarder, distribution centre, etc. are welcomed
  • Good command of English & Chinese (both Mandarin & Cantonese)

About the job

Contract Type: FULL_TIME

Specialism: Procurement & Supply Chain

Focus: Logistics

Industry: Logistics Distribution and Supply Chain

Salary: HKD21,000 - HKD25,000 per month + Double-pay + Bonus

Workplace Type: On-site

Experience Level: Associate

Location: Central and Western District

Job Reference: BNB2SQ-FE464A4D

Date posted: 23 August 2024

Consultant: Nick Lee

Phone number: +852 2103 5316

nick.lee@robertwalters.com.hk

Nick Lee

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