Key Account Manager (MNC/ Logistics/ Stable work environment)
Location Hong KongFULL_TIME
Consultant Dicky Leung
Date posted 19 May 2023hong-kong procurement-supply-chain/logistics 2023-05-19 2023-07-18 logistics-distribution-and-supply-chain Hong Kong HK Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png true
We are hiring for a MNC client for a Key Account Manager role:
- Maintain and develop good relationship with key clients and ensure the highest level of customer satisfaction
- Implement strategic account plans customised to each client's business objective, identify the market potential opportunities for business growth and expansion
- Liaise closely with internal operation team to ensure the good quality of service delivery
- Collaborate with internal teams, including but not limited the Business Development, Finance, Operations Excellence and IT, to develop customized solutions and streamline processes to better serve clients.
- Monitor and analyze account performance, identifying key performance indicators and providing regular reports to senior management.
- Participate in regular client meetings, presenting company’s and performance updates, discussing potential issues, and exploring opportunities for collaboration.
- Degree holder
- At least 6 years' experience in contract logistics, with a strong focus on Key Account Management and customer relationship management
- Familiar with logistics operations including warehousing, transportation etc.
- Proficient in MS Office and good command of both written and spoken English and Chines(Mandarin)
Get in touch
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