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Senior Officer, Key Account Management (Freight)

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Our client stands as an MNC 3PL services provider, they're hiring a Senior Officer in KAM to support the team.

Responsibilities:

  • Foster and maintain strong connections with strategic account clients, meeting their needs and expectations effectively
  • Handle client inquiries and feedback professionally, ensuring prompt resolution of any issues across various communication channels
  • Ensure the accuracy and integrity of data for strategic accounts in accordance with established company policies
  • Manage logistics and transportation projects, providing timely shipment tracking while maintaining high data accuracy
  • Work collaboratively with internal teams and vendors to implement solutions, deliver training on management systems, and prepare cost estimates while adhering to contractual obligations

Requirements:

  • Degree in Supply Chain Management or related disciplines
  • 3 years' experience in logistics key account operations
  • Freight forwarding & regional client handling background is a plus
  • Good command of English & Chinese (Cantonese & Mandarin)

Contract Type: FULL_TIME

Specialism: Procurement & Supply Chain

Focus: Business Development/Account Management

Industry: Logistics Distribution and Supply Chain

Salary: HKD28,000 - HKD32,000 per month + Bonus

Workplace Type: On-site

Experience Level: Associate

Location: Central and Western District

Job Reference: MXS0QW-0185FB18

Date posted: 14 January 2025

Consultant: Nick Lee

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