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Department Manager (3PL KA, Warehouse, Japanese Speaking)

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Our client is a Japanese 3PL, they're hiring a Department Manager (Logistics & Warehouse) to oversee the strategic planning of the department & client servicing activities.

Responsibilities:

  • Serve as the primary point of contact for clients, ensuring exceptional customer service and building strong relationships
  • Collaborate closely with the President in Japan to understand client requirements and align logistics strategies accordingly
  • Provide ongoing communication and updates to clients regarding the status of their shipments, addressing any concerns or issues promptly
  • Continuously assess client satisfaction levels and identify opportunities for improvement, proactively recommending enhancements to logistics processes to enhance client experience
  • Perform strategic planning for the department

Requirements:

  • Degree in Business Administration or related disciplines
  • 5 years' experience in logistics field (warehouse experience is a plus)
  • Client facing experience is highly preferred
  • Japanese (native or near-native) is a must
  • Good command of English & Mandarin is preferred
  • Working visa will be sponsored

Contract Type: FULL_TIME

Specialism: Procurement & Supply Chain

Focus: Business Development/Account Management

Industry: Logistics Distribution and Supply Chain

Salary: HKD40,000 - HKD45,000 per month + Bonus

Workplace Type: On-site

Experience Level: Mid Management

Location: Central and Western District

Job Reference: DV9R5Y-66F544C7

Date posted: 30 May 2024

Consultant: Nick Lee

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