Internal Communications Specialist

A leading MNC is now looking for a seasoned Internal Communications Specialist to join their expanding team in Hong Kong. Reporting to the team head, this role will be responsible for internal communications and employee engagement strategies and planning. To be successful in this role, you must have worked in a larger sized organisation in a similar role, and the ability to write and produce content efficiently in a dynamic environment.

About the role:

• Produce timely reactive and proactive internal communications that support the brand’s strategic direction, deepens understanding of its business and celebrates its people
• Support the Internal Communications Manager in running The brand’s digital employee portal (The Hub) as the central communications point – including content creation, improving the user experience, optimising the platform, stakeholder management, and building an online community
• Plan and produce inspiring communication campaigns with a difference that capture the imagination of our employees

• Plan, write and edit engaging content with an employee focus, that spans the internal communications channel mix including our digital employee portal (intranet), videos, e-newsletters, digital screens, social media and other online and offline channels to engage our geographically dispersed workforce
• Plan, write and edit leadership communications that connect the brand’s senior leadership team to the business with their own tone of voice
• Develop creative and unique ways to deliver compelling content about our business and from our leadership team
• Deliver and improve upon the regular newsletters to global employees
• Support stakeholders across the business with their communications requirements and ensure communications are of a high standard across our channels
• Support the team’s communication requirements in crisis situations

Requirements :

• Degree in journalism, communications, marketing or related discipline
• 5-8 years in internal/external communication-related or journalist roles. Agency experience (communications, PR or marketing) would be desirable
• Excellent written English communication/copy writing skills
• Demonstrated experience in managing editorial calendars and creating content for digital platforms, including social media channels
• Strong project management skills, able to drive communication initiatives from ideation to execution
• Ability to think strategically and creatively in a fast-paced environment
• Excellent interpersonal skills and good judgement; able to build rapport with people at all levels of seniority
• Strong attention to detail and an ability to manage multiple deadlines and competing demands
• A tech-savvy innovator who can confidently manage various digital communication channels
• A curious and friendly communicator who can adapt their style for different channels and audiences
• A proactive personality who enjoys uncovering the human angle to a story
• Action-orientated and self-motivated

If you would like to apply for this role or find out more, please apply online or contact Renee Chan at Robert Walters on (852) 2103 5330 or Renee.chan@robertwalters.com.hk quoting the Job Reference RXC/1132280.