Senior Post-sales Engineer
Salary HKD45,000 - HKD55,000 per annum
Location Hong KongFULL_TIME
Consultant Eddie Wang
Date posted 19 September 2018 2018-09-192018-11-18 it 41 Connaught Road Central Hong Kong Robert Walters Hong Kong
Client is a leading ICT provider rapidly expanding their product/services globally.
- Provide technical assistant and support to channel, system integration and distributor
- Provide hi-touch technical assistant, support to Key/VIP clients and close support collaborate with channel/system integration to service the account(s)/client(s) ；
- Develop channel partner/system integration/distributor support skill by managing and conducting Post Sales technical training/workshop regularly；
- Close collaborate with 2nd Level support to address partner(s) and end customer support requests;
- Provide necessary Inter-department/cross department POC, offer regional support service when necessary;
- Collaborate with RnD team to conduct new product feature and POC tests, help to release to the global market.
- At least 5 years technical experience on sales support, maintain of enterprise network products (any of ) main stream vendors : Cisco Systems, Hewlett Packard Enterprise, Aruba, Ruckus, Hauwei Enterprise, Juniper Networks and working in system integration or value-add distributor;
- Able to speak and write Cantonese and English. (Mandarin is a plus)
- Technical skill on Switching, Routing, Wireless LAN, Network Orchestration/Integration are a must and additional skill on enterprise network software and server virtualization are added advantages;
- Certified professional with (any of) : CCNP/CCIE [Cisco Systems], ASE/Master ASE [HP Enterprise], Aruba Certified Mobility Professional (ACMP), HCNP/HCIE [Hauwei Enterprise], JNCIP/JNCIE [Juniper Networks];
- Have good interpersonal skill and able to communicate in all level.