IT Support Specialist - Perm, In-house, Financial Services
Salary HKD35,000 - HKD45,000 per month
Location Hong Kong IslandFULL_TIME
Consultant June Tam
Date posted 28 May 20192019-05-29 2019-07-27 it Hong Kong HK HKD 35000 45000 45000 MONTH Robert Walters https://www.robertwalters.com.hk https://www.robertwalters.com.hk/content/dam/robert-walters/global/images/logos/web-logos/logo.gif
A top tier, global Equities Trading business that have an opportunity for a proactive Desktop Support Specialist working on Level 2 support queries to join our Hong Kong office. This is an opportunity to gain exposure to a Equities Trading & Financial Technology environment and will provide a platform for an existing desktop specialist that wants to expand their skillset to gain some exposure to Infrastructure support.
About the role:
- To provide a high level of support and customer service to our HK office in the support of Windows Desktop, App, Phone & Office suite.
About the person:
- Strong language skill especially English
- Strong end user support experience
- Excellent customer focus skills
- Experience of solving Level 2 support queries across Windows Desktop, App, Phone & Office suite
Ability to self-motivate, identify issues and drive resolutions through to completion
Great troubleshooting ability and logical thinking
This role offers the opportunity to work in a rewarding environment for a business that place a high value on technology. It will suit an individual that enjoys delivering solutions and working in a high performing environment.