Application Support - Asset Management
Salary HKD40,000 - HKD60,000 per month
Location Hong KongFULL_TIME
Consultant June Tam
Date posted 27 November 2018 2018-11-272019-01-26 it 41 Connaught Road Central Hong Kong Robert Walters https://www.robertwalters.com.hk
A prestige Asset Management Firm is looking for an experienced Application Support Specialist to provide day-to-day service. The ideal candidate will take part in transformation projects.
About the role:
- Acts as the first point of support for system incidents including trading application and Market Data
- Capable of making independent decisions while mitigating risk
- Identifies, diagnoses, and resolves functional and technical problems and business critical incidents through research and analysis of trends, root causes, and business impact
- Perform daily checks per documented processes and procedures
- Generate ad hoc quantitative and qualitative analysis reports for users
- Tracking change requests and high severity incidents in accordance with defined service levels
- Proactively supports knowledge sharing within the IT team
About the person:
- Minimum 5 year in supporting financial data applications and service.
- Strong understanding of market structure and trading systems in domestic and international market
- Good understanding of FIX messaging protocol and set up FIX connections
- Good experience in supporting Order/Execution Management System
- Good experience of conducting FIX test with broker
- Good knowledge of market data application e.g. Bloomberg and Reuters products
- Good understanding of Equities trading workflow
This firm has a strong brand name and robust position in the market, dynamic working culture and lean management structure.