Infrastructure Support Specialist
Location Hong KongFULL_TIME
Consultant Kelvin Lau
Date posted 22 August 2018 2018-08-222018-10-21 it 41 Connaught Road Central Hong Kong Robert Walters Hong Kong
Joining a top tier telecommunication services provider, this position will be responsible to provide technical support to system issues on Windows and Linux platforms.
- Responsible for handling internal and external technical support requests for numerous Enterprise Application Solutions
- Provide tier 2 support to internal & external customers via phone & email
- Participate in new product and solution evaluation
- Setup, configure, troubleshoot, and maintain Linux servers and systems
- Provide consulting services and support for release package testing, installation and deployment of system software
- Higher Diploma or above in Computer Science, Information Technology or related disciplines
- 2 years’ or above experience in IT support function
- Familiarity with Windows and Linux support is advantageous
- Fluent communication, both written and spoken, in Chinese
About our client
Our client is a prominent telecommunication provider well renowned for their IT consultation and services provided to their clients as well.