Client Service Associate (Family Office/Private Banking)

This is a high performing and large multi family office

Key Responsibilities:

• Client Support: Assist COO and head of BD in managing client relationships by responding to inquiries, preparing documentation, and coordinating meetings.
• Coverage of Ultra-High Net Worth (UHNW) clients in supporting investment representatives to building and maintaining long-term, high-quality and bespoke relationships
• Trade Execution: Management of trade life cycle: pre-trade checks on clients’ suitability and eligibility, provision of risk disclosure, trade booking and settlement to ensure accuracy and adherence to policies
• Account Management: Support the onboarding of new clients by preparing account opening forms, verifying documentation, and ensuring compliance with regulatory requirements.
• Reporting & Analysis: Prepare reports, presentations, and summaries for client portfolios or internal use.
• Compliance & Risk Management: Ensure all activities comply with internal policies, procedures, and regulatory standards.
• Coordination: Act as a liaison between clients and other departments to ensure seamless communication and efficient service delivery.

Qualifications:

• Bachelor’s degree in finance, business administration, or a related field (preferred).
• 5-7 years experience in private banking or wealth management is an advantage.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication skills in Mandarin and English
• High attention to detail and accuracy in handling sensitive information.
• Knowledge of financial products and services is a plus.