Marketing & Promotions, Mall / Retail | Sr Officer - Sr Manager

My clients are top-tier & reputable developers in Hong Kong. They are currently looking for potential marketing & promotion candidates for their Grade A shopping malls. Talents in Events / Promotions / CRM / Branding / Partnership at certain levels (Senior Officer / Assistant Manager / Manager / Senior Manager), are all welcome.

Responsibilities - Mall Event Management & Promotions

• Develop, plan and formulate effective marketing tactics, strategies, campaigns & events with the alignment of business and branding objectives.
• Assist in developing effective marketing tactics and strategies, from idea generation to execution.
• Demonstrate strong project management skills, manage and execute a wide range of campaigns in a professional and effective manner.
• Assist in developing content to support advertising, PR, social media campaigns
• Actively explore external collaboration opportunities and partnership to identify new marketing ideas, draw awareness and revenue
• Liaise and co-ordinate with other parties including internal stakeholders, vendors, tenants and business partners so as to achieve the campaign KPIs and ensure the success of the program
• Review and analyze campaign results.

Responsibilities - CRM

• Implement CRM activities including but not limited to loyalty program and member redemption.
• Liaise and drive collaboration with strategic partners for joint promotion opportunities to capitalize on business opportunities and captivate customers.
• Collaborate with internal and external parties on the member communication plan and schedule.
• Collaborate with tenants and partners to ensure the privileges and experiences provided to members are up to standard.
• Lead a team to launch CRM campaigns/events across different sites on time and achieve business goals.

Requirements:

• Degree holder with a minimum of 3 years experience in marketing and CRM /promotions and event management
• Experienced in shopping malls or retail industry is preferable
• Experienced in Salesforce or related CRM systems
• Good team player, energetic and passionate
• Self-motivated, creative thinking, detailed minded, efficient, and have the initiative to deliver the best quality of work
• Excellent communication and interpersonal skills
• Proficiency in spoken and written English and Chinese Language
• Candidates with more experiences would be considered as Senior Manager