Manager/ Assistant Manager, Business Process Development

An investment group, headquartered in Hong Kong, is looking for a Manager/ Assistant Manager, Business Process Development. We are keen to speak to candidates with 4+ years of experiences in back office/ operations, hands-on experiences in coding and Business process analysis.

Responsibilities:

• Analyse and design business process models for new products and change projects.
• Maintain business model and product design documentation for existing products, system flows and To-Be model.
• Identify and propose solutions on gaps / inefficiencies identified during Ops process review and build solutions to bridge them using IT Tools.
• Liaise with stakeholders & support functions across Business verticals to gather & document their requirements.
• Assist the operations line managers and teams in documenting their requirements around new and changed business process.
• Work with Technology teams to impart operations requirements for systems and new business process flows.
• Assist in the preparation of operations responses to the New Product Approval process.
• Liaise with and assist change delivery and operations teams in responding to and organizing project task delivery.
• Walk through the solution / proposal internally with Head of Ops & Global Head of Ops for approvals on improvements & solutions.
• This role will work across all product lines supported by the Operations.

Requirements:

• Candidates should have a minimum of 4 years of Investment Banking - Back office / Operations experience. Added exposure to Retail Banking / Wealth Management Ops processes will be preferred.
• Demonstrated experience in Business Process analysis and technical implementation.
• Should be able to review Operation's As-Is processes and independently carry out automation of such manual tasks with an aim to streamline the operations processes and improve process efficiency.
• Prior work experience on driving process improvements through automation test tools will be preferred.
• Technology coding skill sets: Required: Python / SQL / VBA – Good to have: JAVA, C, C#
• Strong program / project management skills
• Knowledge of financial products used in Retail Banking, Wealth Management and Investment Banking.
• Ability to multi-task across various business and department initiatives.
• Strong communication and interpersonal skills to interact with various stakeholders at varied levels of management
• Ideally have experience working in a virtual team setting with groups across multiple sites/locations