Financial Analytics Rotation Program

Our client is a leading financial technology data platform that’s delivers real time financial information to their financial institution clients globally. They are looking for a junior talent that is passionate about Fin-tech business to join their rotation program.

Job duties

• Rotational program of initial 18 months in support function
• Upon completion of 18-month program, the staff is eligible to move to other teams such as data analytic, financial sales, compliance team
• Enrol into a comprehensive 6-week training program
• Act as the first point of contact in all financial institution clients' inquiries
• Help escalate client's queries to other relevant teams such as IT, sales, financial data, analytic, global data
• Support client to conduct initial troubleshooting, for example: logging issues, password retrieval, how to view certain financial information
• Work with critical information, ensure the security of client's accounts and data

Requirements

• Bachelor's degree or equivalent experience with demonstrated interest in Finance and/ or financial technology
• Fluency in both Cantonese and English (Written and Verbal)
• Desire to develop skills and experience in customer service in a fast-moving Fin-Tech environment
• Excellent communication skills
• Knowledge in data management, privacy and information security is a plus
• Good brand ambassador and customer service skills is a plus
• Good team player, hardworking and reliable

Company Overview

Our client is a leading financial technology data platform that’s delivers real time financial information to their financial institution clients globally.